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Lead UX/UI Designer
December 2021 - Present
Remote
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- Lead UX/UI Team
- Develop UX/UI Roadmap to define team’s future path
- Advocate for Accessibility and Design System initiatives
- Author Accessibility guidelines and created evaluation template
- Assess Section 508 compliance of existing apps
- Master Adobe XD
- Conducted Inventory Interface (atomic design) for our design system
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Senior UX/UI Designer
November 2016 - Present
UX/UI Designer
November 2015 - November 2016
CACI International,
Chantilly, Virginia
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- Crafted wireframes, mockups and prototypes based on client requirements
- Developed apps with mastery of CSS, HTML, JavaScript
- Led SharePoint projects from design and development
- Implemented technical solutions for Section 508/WCAG compliance
- Served as lead designer on award-winning, agency-wide personnel app
- Led redesign of agency-wide WordPress site from UX to deployment
- Designed and developed optimized dashboard, metrics, reports, and search for Front Office package tracking app
- Guided remote team working with NSA on the Accessibility remediation effort overhauling IntelligenceCareers.gov for Section 508 compliance
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Technical Communicator & UX/UI Developer
December 2011 - November 2015
Nelson Stud Welding,
Elyria, Ohio
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- Published over 100 technical data sheets which have provided the Sales staff with the necessary Applications information to present and sell products to customers
- Developed Applications Development intranet site using Dreamweaver (CSS + HTML)
- Re-organized content and structure of internal catalog to better support navigation for internal users
- Provided operation and troubleshooting instructions for stud welding equipment to the customer
- Designed Feature Product landing pages using Twitter Bootstrap Framework (CSS + HTML)
- Produced stud welding and equipment videos to support marketing at industry conferences
- Designed publications to support Sales in marketing products to the customer
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Freelance UX Consultant
February 2014 - October 2014
CHC Physical Therapy,
Cleveland, Ohio
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- Designed and developed all web properties having consistent feel and look using Foundation (RWD)
- Crafted interactive prototypes using Axure for for redesign of all web properties
- Structured sitemaps and wireframes in Balsamiq applying information architecture principles
- Devised content strategy including content inventories, personas, and competitor analysis
- Exhibit clear understanding of overall client messaging and develop search marketing creative, including but not limited to keyword generation and SEO copy creation
- Develop long-term strategy for positioning, branding and enhancing the reputation of the organization through web and social media
- Ensure consistent and open communication with client via weekly optimization updates
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Freelance SEO Consultant
January 2010 - June 2010
Radcom Services,
Hudson, Ohio
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- Developed and managed Organic SEO Plan for RadcomServices.com
- Proactively researched new and creative keywords in Google Adwords
- Created and implemented social media strategy
- Wrote SEO-optimized content across multiple channels to test and analyze performance
- Implemented and monitored tracking tools to perform website analysis for SEO campaign
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Technical Writer (Contractor)
December 2009 - December 2010
Technical Writer Intern
May 2009 - December 2009
Philips Healthcare,
Highland Heights, Ohio
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- Supervised the documentation creation process for an upgrade to a Nuclear Medicine System
- Authored the manual which supplied instruction for a team of two field service engineers to simultaneously complete the 52 hour complete software upgrade by themselves.
- Worked on the importation of Nuclear Medicine System structures into a website which allowed Field Service Engineers to easily navigate and identify spare parts remotely
- Authored maintenance, service and troubleshooting instructions for highly complex, software-driven, electro-mechanical imaging systems to Field Service Engineers
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Technical Writer
April 2008 - May 2009
Fluke Biomedical,
Solon, Ohio
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- Provided assembly instructions for highly complex, electro-mechanical radiation measurement systems which were provided to the staff as a means of cross-training
- Designed templates for all training material and assembly manuals
- Photographed assembly process and created visual aids for manuals
- Managed supporting documentation process
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SEO Analyst Intern
October 2007 - January 2008
Brulant,
Beachwood, Ohio
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- Assisted in building traffic to client sites through SEO tactics, social media and copywriting
- Researched and implemented Social Media Marketing Strategy
- Wrote search engine optimized web content for client sites for organic search
- Executed link, rank & index aspects for client deliverables
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Web Analyst Co-op
March 2006 - October 2007
Sherwin-Williams,
Cleveland, Ohio
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- Re-designed the intranet site to provide employees with a more user-friendly interface in order to reduce the number of customer service calls to the department
- Diagrammed navigation flows and sitemaps with MS Visio
- Managed governance and troubleshooting of Chameleon intranet pages using HTML within Serena Collage Content Management Systems
- Developed secure log in account pages as a means of giving affiliates of Sherwin-William access to their discounts and incentives for being our partners within Sher-Link project
- Designed logos for Sher-Link partners using Adobe Fireworks
- Provided IT and marketing personnel with statistics for website traffic using WebTrends
- Introduced SEO concepts to the marketing staff and provided them with an explanation of their rankings before and after their site's redesign
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