Profile

Well-rounded UX/UI Designer with a strong, diverse background in design and technology - committed to creating a compelling user experience.

Intuitive user advocate with a Master's of Science in Information Architecture & User Experience Design, 6 years' UX/UI experience and 8 years' technical communications experience. Hands-on technology experience included front-end web development, UX tools, creative suites and content management systems.

In 12 years of Fortune 500 corporate and government experience, I have served a variety of roles which have contributed to the creation of an optimal experience for the end user:

  • Front End Developer. Crafted intuitive wireframes, sitemaps and prototypes and coded W3C compliant websites using HTML5 and CSS3 with focus on usability and accessibility.
  • Interaction designer.  Designed user interfaces and systems for people to interact with the information - find it, search it, and use it - within the Nelson Stud Product Catalog for internal sales staff.
  • Information architect. Organized large amounts of information from complex technical systems into user-centered structures to support better navigation for the eSPF.
  • Content manager. Built information architecture, designed user-friendly interfaces and administered content within CMS to provide additional customer support for the HR Employee Benefits department.
  • Graphic designer. Produced graphics, online and in print, to meet promotional needs, such as landing pages, videos, brochures, or posters using a variety of mediums.
  • Search Engine Optimization analyst. Interpreted data (site analytics and search engine algorithms) to identify and implement effective organic SEO and social media marketing strategies.

Toolkit

  • Developing clean + dynamic user interfaces with HTML5, CSS3, Bootstrap 3/4, jQuery and JavaScript
  • Designing Wireframes (Balsamiq and Adobe Illustrator) and Prototypes (Webflow and Axure)
  • Designing and developing SharePoint sites using REST API, CSOM, & SPServices in SharePoint Designer 2010/2013
  • Designing WordPress 4.9 CMS sites using PHP 7 and mySQL
  • Designing ASP.NET C# and MVC applications in Microsoft Visual Studio 2013
  • Creating graphics in Adobe Creative Cloud (Photoshop, Illustrator, InDesign)

Experience

Web Developer III (UX/UI Designer)

November 2016 - Present

Web Developer II (UX/UI Designer)

November 2015 - November 2016

CACI International,
Chantilly, Virginia

  • Design overall visual theme using low fidelity mockups and wireframes
  • Create user interface design specifications based on client requirements
  • Execute design work consistent with design and branding guidelines
  • Develop user interfaces with mastery of CSS, HTML, JavaScript, jQuery and novice AngularJS
  • Lead SharePoint 2010 & SharePoint 2013 projects through design and development (REST API, CSOM, & SPServices)
  • Design user interfaces for ASP.NET C# Web Forms and ASP.NET MVC applications in MS Visual Studio 2013
  • Work collaboratively with other designers and developers using Team Foundation Server
  • Implement technical for compliance with W3C WAI-ARIA, Section 508 and WCAG 2.0
  • Test user interfaces using assistive technology tools (JAWS screen reader, WAVE, Color Oracle)
  • Establish standards for creating and maintaining accessible websites and web applications
  • Guided remote team in overhauling the accessibility experience (Section 508 remediation effort) for IntelligenceCareers.gov

Technical Communicator

December 2011 - November 2015

Nelson Stud Welding,
Elyria, Ohio

  • Published over 100 technical data sheets which have provided the Sales staff with the necessary Applications information to present and sell products to customers
  • Developed Applications Development intranet site using Dreamweaver (CSS + HTML)
  • Re-organized content and structure of internal catalog to better support navigation for internal users
  • Provided operation and troubleshooting instructions for stud welding equipment to the customer
  • Designed Feature Product landing pages using Twitter Bootstrap Framework (CSS + HTML)
  • Produced stud welding and equipment videos to support marketing at industry conferences
  • Designed publications to support Sales in marketing products to the customer

Freelance UX Consultant

February 2014 - October 2014

CHC Physical Therapy,
Cleveland, Ohio

  • Designed and developed all web properties having consistent feel and look using Foundation (RWD)
  • Crafted interactive prototypes using Axure for for redesign of all web properties
  • Structured sitemaps and wireframes in Balsamiq applying information architecture principles
  • Devised content strategy including content inventories, personas, and competitor analysis
  • Exhibit clear understanding of overall client messaging and develop search marketing creative, including but not limited to keyword generation and SEO copy creation
  • Develop long-term strategy for positioning, branding and enhancing the reputation of the organization through web and social media
  • Ensure consistent and open communication with client via weekly optimization updates

Freelance SEO Consultant

January 2010 - June 2010

Radcom Services,
Hudson, Ohio

  • Developed and managed Organic SEO Plan for RadcomServices.com
  • Proactively researched new and creative keywords in Google Adwords
  • Created and implemented social media strategy
  • Wrote SEO-optimized content across multiple channels to test and analyze performance
  • Implemented and monitored tracking tools to perform website analysis for SEO campaign 

Technical Writer (Contractor)

December 2009 - December 2010

Technical Writer Intern

May 2009 - December 2009

Philips Healthcare,
Highland Heights, Ohio

  • Supervised the documentation creation process for an upgrade to a Nuclear Medicine System
  • Authored the manual which supplied instruction for a team of two field service engineers to simultaneously complete the 52 hour complete software upgrade by themselves.
  • Worked on the importation of Nuclear Medicine System structures into a website which allowed Field Service Engineers to easily navigate and identify spare parts remotely
  • Authored maintenance, service and troubleshooting instructions for highly complex, software-driven, electro-mechanical imaging systems to Field Service Engineers

Technical Writer

April 2008 - May 2009

Fluke Biomedical,
Solon, Ohio

  • Provided assembly instructions for highly complex, electro-mechanical radiation measurement systems which were provided to the staff as a means of cross-training
  • Designed templates for all training material and assembly manuals
  • Photographed assembly process and created visual aids for manuals
  • Managed supporting documentation process

SEO Analyst Intern

October 2007 - January 2008

Brulant,
Beachwood, Ohio

  • Assisted in building traffic to client sites through SEO tactics, social media and copywriting
  • Researched and implemented Social Media Marketing Strategy
  • Wrote search engine optimized web content for client sites for organic search
  • Executed link, rank & index aspects for client deliverables

Web Analyst Co-op

March 2006 - October 2007

Sherwin-Williams,
Cleveland, Ohio

  • Re-designed the intranet site to provide employees with a more user-friendly interface in order to reduce the number of customer service calls to the department
  • Diagrammed navigation flows and sitemaps with MS Visio
  • Managed governance and troubleshooting of Chameleon intranet pages using HTML within Serena Collage Content Management Systems
  • Developed secure log in account pages as a means of giving affiliates of Sherwin-William access to their discounts and incentives for being our partners within Sher-Link project
  • Designed logos for Sher-Link partners using Adobe Fireworks
  • Provided IT and marketing personnel with statistics for website traffic using WebTrends
  • Introduced SEO concepts to the marketing staff and provided them with an explanation of their rankings before and after their site's redesign

Education

Masters of Science, IAKM

Kent State University, Kent, Ohio

August 2014

  • Focus: User Experience Design
  • Cumulative GPA: 3.76 / 4.00

Bachelors of Arts, Cum Laude, Communications

Cleveland State University, Cleveland, Ohio

December 2009

  • Minor: Business Administration
  • Cumulative GPA: 3.43 / 4.00